Technology

The Future of Customer Assistance: Exploring the Capabilities of AI-Driven Chatbots

With the capabilities of AI becoming more diversified, it’s only natural for businesses to take an interest in how this seeming marvel of technology can benefit them. It’s a journey deserving of trepidation, as even with the amazing abilities these programs claim to be capable of, it can have a negative impact on how consumers […]


Axe-Con 2023: Designing for Inclusion in the Digital Age

As digital technology advances, it becomes increasingly important to ensure that everyone can access and use it. This is where digital accessibility comes in. Axe-Con, held by Deque Systems, brought together designers and developers to discuss how we can make the web more accessible to people with disabilities. Here are some highlights from the convention […]


Top 5 Changes to SEO in 2023

Each year brings new opportunities to make digital marketing work for you. It’s natural that the methods you use to interact with your customers with alter organically over time. As we learn more about how users find what they are looking for, major search engines develop new strategies for meeting this demand. Once these new […]


The Digital Marketing Landscape in 2023

As we enter into 2023 many companies are moving forward, incorporating the latest trends in digital marketing strategies. Your business needs to stay ahead of the game to maximize your customer interactions and impact. Today’s customer is more educated and more discerning about the companies they work with. Read ahead to learn more about digital […]


Voice Recognition in the Modern Marketplace

The Future is Now For decades science fiction touted the futuristic concept of being able to speak to your computer and have it obey your orders. Now it’s so commonplace that we have household devices made specifically with that in mind. It’s an appealing transition into tomorrow, isn’t it? Hands-free communication allows us to organize, […]