The reputation of a business is paramount. With the majority of consumers turning to online searches and reviews before making purchasing decisions, maintaining accurate business listings and managing reviews has never been more important. A strong online presence is crucial for businesses to attract and retain customers. Accurate business listings and effective review management are key components of this presence. Here’s how they benefit your business and how Lion + Panda Local can help.
Accurate Business Listings: Your Digital Front Door
Imagine your business listings as the digital front door to your company. They are often the first point of contact between your business and potential customers. Accurate listings across various platforms ensure that customers find the right information about your business, such as location, hours, and services offered. This consistency helps to build trust and can significantly improve your local search rankings, making it easier for customers to find you. But managing listings on the over 40 popular listing platforms is daunting!
Accurate business listings are essential for customer acquisition and retention. A staggering 93% of businesses have incomplete or incorrect website information, which can lead consumers to ignore them. Moreover, 87% of people look for local businesses and often reach out within 24 hours of finding them, highlighting the urgency of having accurate information available. With 76% of consumers using their smartphones to search for nearby businesses , and 68% of consumers likely to stop working with a business due to incorrect online information, the accuracy of your listings can make or break your business’s online success.
Review Management: The Voice of Your Customers
Reviews are the modern word-of-mouth. They provide valuable feedback and influence the decision-making process of potential customers. Managing these reviews effectively means you’re actively engaging with your customer base, addressing their concerns, and showcasing positive experiences. With Lion + Panda Local, you can streamline this process by sending automated review requests and managing all reviews from a unified inbox, ensuring you never miss a beat.
Customer reviews are a critical component of a business’s online presence. A study by BrightLocal found that 85% of consumers trust online reviews as much as personal recommendations, and 90% read online reviews before visiting a business. Positive reviews can significantly enhance a brand’s credibility and trust, while negative reviews can damage reputation and reduce visibility in search engine results.
The Lion + Panda Local Advantage
Lion + Panda Local offers an all-in-one platform designed to manage your online reputation with ease. The platform’s ability to integrate with your CRM or PMS means you can automate review requests post-transaction, leading to a 320% increase in reviews for our clients. Moreover, the platform is not just about managing listings and reviews; it’s a comprehensive tool that helps convert leads into customers through various channels like social media.
Marketers like you want to rank higher in local SEO and drive leads to your business. Listings simplifies listing management with an easy-to-use system for multi-location businesses. We help our clients:
- Rank higher in Google search with complete and accurate listings
- Box out the competition in local SEO
- Drive more engaged leads into your pipeline
